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Here are some questions frequently asked by clients.
What types of cleaners can I use on my natural stone?
To clean your sealed natural stone, you may use Fantastic, 409, Windex and soapy water. Stone cleaners available at your local hardware store may also be used on natural stone. Natural Stone Care and Tile Lab products are recommended for everyday use. Gel Gloss products are ideal for stubborn stains.
Do not use ammonia or any products that may contain large amounts ammonia. In addition, do not use any powdered or abrasive cleaners such as Comet or Ajax.
What types of cleaners can I use on my solid surface?
Comet, Ajax, Lysol and other antibacterial-types of cleaners are safe to use on your solid surfaces.
What types of cleaners can I use on my engineered stone?
To clean your engineered stone, you may use any multipurpose cleaner or detergent, including Fantastic, 409, Windex with Vinegar, and soapy water. For stubborn stains or spills, you may also use a green scouring pad and products with bleach.
Do I need to seal my natural stone?
To minimize or prevent staining, Accent Marble & Granite recommends sealing all granite, marble and travertine surfaces. Over time, the sealer will wear away making it necessary to reapply. Depending on usage and traffic patterns, your natural stone surfaces should be sealed every 6 to 12 months.
Engineered stone and solid surfaces do NOT require sealing.
What’s the difference between polished and honed finishes?
Honed finishes can be described as having a flat or low sheen gloss, giving the stone a softer look. Polished finishes can be described as glossy or highly reflective in appearance, giving the stone a smooth, sleek look.
Can my acrylic solid surface be buffed to restore its original shine?
Acrylic solid surfaces can be renewed. Most minor cuts and scratches can be buffed out using the finest grit sandpaper. If your solid surface becomes scratched, you should contact Accent Marble & Granite or your original fabricator to assess the situation and discuss your options for restoring or renewing the surface.
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